Privacy Policy

Personal Data Protection Act (PDPA) Compliance

Last updated: November 30, 2025

1. Introduction

NPXStack ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Personal Data Protection Act B.E. 2562 (2019) ("PDPA") of Thailand.

2. Personal Data We Collect

We may collect the following types of personal data:

  • Name and contact information (email address, phone number)
  • Company or organization information
  • Information provided through contact forms or inquiries
  • Technical data (IP address, browser type, device information)
  • Usage data (pages visited, time spent on site)

3. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To respond to your inquiries and provide customer support
  • To provide and improve our services
  • To send you updates about our services (with your consent)
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Legal Basis for Processing

We process your personal data based on the following legal bases under PDPA:

  • Consent: You have given clear consent for us to process your personal data
  • Contract: Processing is necessary for the performance of a contract
  • Legal Obligation: Processing is necessary for compliance with a legal obligation
  • Legitimate Interests: Processing is necessary for our legitimate interests

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your data only:

  • With your explicit consent
  • With service providers who assist us in operating our website and conducting our business
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights Under PDPA

You have the following rights regarding your personal data:

  • Right to Access: Request access to your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request restriction of processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under PDPA, please contact us:

NPXStack

Email: contact@npxstack.com

Subject: PDPA Request

Privacy Policy (PDPA) | NPXStack